If users are not signed in to their Microsoft work or school account anywhere else, when they start Teams, they're asked to provide either single-factor or multifactor authentication (SFA or MFA). Microsoft recommends using Windows 10 version 1903 or later for the best Single Sign-On experience. There's no need for them to enter their credentials. If users have already signed in to Windows or to other Office apps with their work or school account, when they start Teams they're taken straight to the app. Here's a rundown of the behavior users can expect with each modern authentication scenario. For more information, see Why am I having trouble signing in to Microsoft Teams? If users aren't able to complete the process, there might be an underlying issue with your organization's Azure AD configuration. Modern authentication is available for every organization that uses Teams. Multifactor authentication usually involves verifying credentials via a phone, providing a unique code, entering a PIN, or presenting a thumbprint. Sign-in behavior will also vary depending on whether your organization has enabled single-factor authentication or multifactor authentication. The experience varies depending on a couple factors, like if users are working in a Windows operating system, or on a Mac. Modern authentication is part of a process that lets Teams know that users have already entered their credentials - such as their work email and password - elsewhere, and they shouldn't be required to enter them again to start the app. How modern authentication (MA) affects your sign-in: what users will see when MA is on To see how users sign in to Teams, read Sign in to Teams. Microsoft Teams uses modern authentication to keep the sign-in experience simple and secure. Single sign-on provides a better user experience (silent sign-in) and a better security posture. Using recent versions ensures that users' accounts are primed in Windows' Web Account Manager, which in turn enables single sign-on to Teams and other Microsoft applications. Microsoft recommends that organizations use recent versions of Windows 10 with either Hybrid Domain Join or Azure AD Join configuration. Microsoft Teams and Windows users: sign-in recommendations It also outlines the log-in behavior for macOS, android, and iOS devices, how login works using multiple accounts, how to remove automatically filled credentials or 'pre-fill' at the login screen, and how to restrict sign-on.īookmark this article if your role involves knowing Microsoft Team's expected behaviors during login. If you need to understand how technologies like single sign-on (SSO), modern authentication (MS), and multifactor authentication (MA) affect users' experience of sign-in, this article will help clarify what users and admins can expect to see.
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